HIPAA Privacy Policy | Brisk Health
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HIPAA PRIVACY AGREEMENT

Brisk Technologies, Inc., and its Affiliates (“Brisk Health” “we,” “us,” or “our”) respect your privacy. This Privacy Policy describes the processing of Personal Information (defined below) that is provided, collected, or shared on the sites, applications, social media pages, or other platforms that link to this Privacy Policy (collectively, the “Site”). It also describes your choices about the collection, sharing, and use of your Personal Information.

In some circumstances, information we may use or disclose may also constitute Protected Health Information (“PHI”) pursuant to the Health Insurance Portability and Accountability Act of 1996 and its implementing regulations (“HIPAA”).

1. Personal Information We Collect

We may collect a range of Personal Information. “Personal Information” means information that uniquely identifies, relates to, describes, or is reasonably capable of being associated with or linked to you.

The types of Personal Information we collect may include:

  • Contact Information – If you submit an inquiry, register for an account, or provide information on our Site, we may collect your contact information. This may include your name, email address, demographic information, and phone number.

  • Financial Information – If you make any purchases through our Site, we will collect your financial information, including your name and payment information.

  • Location Data – While navigating our Site your mobile device or browser may share your location data, both through WiFi and GPS. We will collect this information based on the settings of your phone and browser.

  • Usage Information – When you use our Site, our servers may automatically record information, including your Internet Protocol address (“IP Address”), browser type, referring URLs (e.g., the site you visited before coming to our Site), domain names associated with your internet service provider, information on your interaction with the Site, and other such information.

  • Employment Information – If you apply for employment, we will collect your employment and work history, as well as other Personal Information related to your potential employment.

  • Communication Information – We may collect audio, electronic, or visual information, which includes screen sharing views; any data in any files uploaded, emailed, or otherwise provided by customers; the contents of your communications with us, whether via e-mail, social media, telephone or otherwise; and inferences we may make from other Personal Information we collect.

2. How We Collect Your Personal Information

We May Collect Your Personal Information Directly From You – For example, if you register for an account on the Site, or request or purchase products, services, or information from us.

We May Also Collect Personal Information From Third Parties – For example, we may work with business partners, subcontractors, advertising networks, analytics providers, and search information providers, who may provide us with Personal Information about you.

Through Online Tracking Technologies – We, along with our service providers, may use cookies, device identifiers, and similar technologies such as pixels, web beacons, and local storage to collect usage and browser information about how you use the Site. We process the information collected through such technologies, which may include or be combined with Personal Information, to help operate certain features of the Site, to enhance your experience through personalization, and to help us better understand the features of the Site that you and other users are most interested in.

Most browsers provide you with the ability to block, delete, or disable cookies, and your mobile device may allow you to disable the transmission of unique identifiers and location data. If you choose to reject cookies or block device identifiers, some features of the Site may not be available, or some functionality may be limited or unavailable. Please review the help pages of your browser or mobile device for assistance with changing your settings.

Some of our service providers or plug-ins may use cookies or other methods to gather information regarding your use of the Site and may combine the information in these cookies with any Personal Information about you that they may have. The use of such tracking information by a third party depends on the Privacy Policy of that third party. We do not respond to Do Not Track (“DNT”) signals sent to us by your browser at this time. To learn more about how DNT works, please visit http://allaboutdnt.com/.

Through Analytics – We use analytics services to assist us with analyzing our website traffic through cookies and similar technologies. This may include analytics service providers, like Google Analytics.

3. How We Use Personal Information

To the extent permitted by applicable law, we may use Personal Information to:

  • operate the Site and provide support to our business functions;

  • fulfill customer requests, such as to create an account or complete customer purchases;

  • protect against criminal activity, claims and other liabilities;

  • send you information about our company, products, services, and promotions;

  • respond to reviews, comments, or other feedback provided to us;

  • support and personalize the Site and our advertising efforts;

  • protect the security and integrity of the Site;

  • provide customer support;

  • the extent required for benchmarking, data analysis, and audits; developing new products; improving the Site or our services; facilitating product, software and applications development; conducting research, analysis, studies or surveys; identifying usage trends; and for other analytics purposes;

  • meet our contractual requirements;

  • comply with applicable legal or regulatory requirements and our policies;

  • respond to inquiries related to employment opportunities;

  • market, advertise, and provide the Site and our services; and

  • the extent necessary for any other lawful purpose for which the Personal Information is collected.

4. Sharing of Personal Information
We may share your Personal Information in the following circumstances:

For Legal Obligation or Safety Reasons – When we have a good faith belief that access, use, preservation or disclosure of Personal Information is reasonably necessary to (a) satisfy or comply with any requirement of law, regulation, legal process, or enforceable governmental request, (b) enforce or investigate a potential violation of the Terms of Service, (c) detect, prevent, or otherwise respond to fraud, security, or technical concerns, (d) support auditing and compliance functions, or (e) protect the rights, property, or safety of Brisk Health, its users, or the public against harm.

In the Case of a Merger or Sale – If and when we are involved in a merger, acquisition, or any form of transfer or sale of some or all of our business, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding. Personal Information may be transferred along with the business. Where legally required we will give you prior notice and if you have a legal right to do so, an opportunity to object to this transfer.

To Service Providers – When we hire a service provider to help operate the Site or our business, we may give access to Personal Information as necessary to perform the service for Brisk Health. This may include service providers that operate our Site, send our communications, or run our promotions.

To Business Partners – We may share Personal Information with our trusted business partners. For example, we may share your Personal Information with a company when we co-sponsor a promotion or service. These partners and affiliates may use your Personal Information to, among other things, send you information or contact you about their services and products.

5. How Long Do We Keep Your Personal Information

We will retain your Personal Information for as long as necessary to fulfill the purposes for which it has been collected, as outlined in this Privacy Policy, or any longer retention period required by law.

6. How We Protect Your Personal Information

We use our commercially reasonable efforts to protect the confidentiality and security of the Personal Information we process. However, despite these efforts to store Personal Information in a secure operating environment, we cannot guarantee the security of Personal Information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of Personal Information, we cannot guarantee that our security measures will prevent third parties such as hackers from illegally obtaining access to Personal Information.

7. Your Choices and Controls

Depending on where you live, you have the right to exercise certain controls and choices regarding our collection, use, and sharing of your Personal Information. To opt out of marketing communications, follow the instructions included in the email or text correspondence.

Please note that, even if you unsubscribe from certain correspondence, we may still need to contact you with important transactional or administrative information, as permitted by law. Additionally, if you withdraw your consent or object to processing, or if you choose not to provide certain Personal Information, we may be unable to provide some or all of our services to you.

To exercise other rights with respect to your Personal Information, please contact us using the information in Section 13 below. If you are a resident of California, please see the information below in Section 11 (California Residents) for more information regarding your rights.

8. International Use of the Site
This Site is hosted in the United States. If you are visiting this Site from outside of the United States, please note that by providing your Personal Information it is being transferred to, stored, collected, or processed in the United States, where our data center and servers are located and operated.

9. Children’s Privacy
We do not knowingly collect or solicit any Personal Information from children under the age of 18 without the consent of their parent or guardian. In the event we learn that we have collected Personal Information from a child without such consent, we will promptly take steps to delete that information. If you are a parent or legal guardian and think your child has given us their Personal Information without your consent, you can contact us using the information listed in Section 13.

10. Links to Third-Party Websites
We are not responsible for the practices employed by any websites or services linked to or from the Site, including the information or content contained within them. We encourage you to investigate and ask questions before disclosing Personal Information to third parties, since any Personal Information disclosed will be subject to the applicable third party’s privacy policy.

11. Image Collection and Use

 

Profile Photos

Upon using the Brisk Health mobile app, patients have the option to upload a profile photo. This photo is used solely for the purpose of personalizing the user's account and enhancing the user experience within the app. Brisk Health does not share, sell, or disclose profile photos to third parties without explicit consent.

 

Health-related Images

In certain instances, patients may be requested to upload images related to their health, such as photos of skin rashes or irritations. These images are collected to facilitate remote consultations and enhance the quality of care provided through the Brisk Health platform. Health-related images are treated with the utmost confidentiality and are only accessible to authorized healthcare professionals directly involved in the patient's care.

Health Insurance Card

Patients may also be required to upload images of the front and back side of their health insurance card for verification purposes. These images are securely stored and used exclusively for billing, insurance claims, and ensuring accurate patient records. Brisk Health is committed to protecting the privacy of this sensitive information and employs robust security measures to prevent unauthorized access.

Consent and Control

By using the Brisk Health mobile app, users explicitly consent to the collection and use of images as described in this Privacy Policy. Users have the right to manage and control their uploaded images through the app's settings. At any time, users can update, delete, or modify their images, subject to applicable legal and regulatory requirements.

 

Security Measures

Brisk Health employs industry-standard security measures to safeguard all collected images from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

Updates to the Privacy Policy

Brisk Health reserves the right to update this Privacy Policy to reflect changes in our practices or applicable laws. Users will be notified of any material changes, and continued use of the app after such changes constitutes acceptance of the revised Privacy Policy.

12. Changes to this Privacy Policy

Please note that we may modify or update this Privacy Policy from time to time, so please review it periodically. We may provide you with an updated Privacy Policy if material changes are made. Unless otherwise indicated, any changes to this Privacy Policy will apply immediately upon posting to the Site.

13. Contact us
If you have any questions about our practices or this Privacy Policy, please contact us at (888) 592-7475 or support@briskhealth.com.

14. Last Updated
This Privacy Policy was last updated January 10, 2024.

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